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Hi, I’m Allysa Asis – Customer Support Specialist & Virtual Assistant

Helping businesses grow through excellent customer support, efficient virtual assistance, and smart digital solutions.

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About Me

I have over 6 years of experience in customer support, chat, email, and e-commerce operations. I specialize in managing high-volume support chats, coordinating dispute resolution, assisting with back-end operations, and driving partnerships and outreach for brands. I’m also a lifelong learner, currently expanding my skills in bookkeeping and paralegal studies.

💼 Experience

Neusoft Cloud Technology

• Chat support for AliExpress (3–5 chats concurrency)
• Order tracking, refunds, payment issues, dispute resolution
• Managed disputes with sellers and buyers, processed refunds

GC Services / Intelogix

• Customer support for Kroger
• Calls, chats, email support, outbound calls
• Handled online orders, payments, employee issues

Discord Moderator – Pegaxy NFT Guild

• Managed 500+ members, engaged community, trained new moderators

Virtual Assistant – UK Web Development Agency

• Outreach to influencers and partners, event documentation
• Canva presentations, Excel tracking, recruitment posting & screening

Virtual Assistant – Health and Wellness Brand

• Outreach to Instagram influencers for a paid collaboration
• Posting two videos a day for Instagram and Tiktok with content caption